CRM

Customer Relationship Management
CRM for the Enterprise
Optimize Sales: You need to do smarter business and decrease costs while maintaining a high level of sales performance and customer satisfaction.  And soon isn't enough.  You need to do it now.

As an authority in Sales Force automation, Collective Intelligence builds practical, proven solutions that drive sales effectiveness (top-line revenue growth) and sales efficiencies (bottom-line cost containment).  We believe that sales optimization requires a holistic approach that addresses all of a company's customer-facing channel: marketing, sales, services and finance- this is embodied in our tagline: Prospect. Close. Book. Satisfy.

As a Salesforce.com and Microsoft partner, Collective Intelligence works with organizations to successfully implement CRM, with attention to timely deployment and return on investment.  We offer a full suite of services to support our clients' CRM initiatives, including: business process consulting, CRM customization, systems integration, training and web portal deployment.

Collective Intelligence deploys enterprise Customer Relationship Management (CRM) solutions that provide the following features:
  • Sales Force Automation
  • Marketing Automation
  • Service and Support
  • CRM Analytics and Business Intelligence
  • Contract Management
  • Document Management
  • Customization
  • Business Systems Integration
  • Web Portal Integration
  • Mobility Support
  • Multi-Language
  • Security
Collective Intelligence has experience in the following industries: Transportation and Logistics, Financial Services, Healthcare, Manufacturing, and the Public Sector.  This extensive understanding allows us to create a successful CRM implementation and integration plan that is specific to your particular business needs.